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Elevating Customer Engagement Through Insightful Surveys



Formetrics supported Hedin Bil in initiating a detailed customer survey, identifying likes, dislikes, and unmet needs. The insights gathered provided valuable understanding, marking an important step toward enhancing customer relations. Motivated by the positive outcome of the survey, Hedin Bil is transitioning to ongoing engagement, establishing regular feedback mechanisms to stay aligned with customer expectations

We're committed to maintaining a strong connection with our customers at all times. With the Formetrics platform, achieving this has become effortlessly possible.

John Hedin

Företagschef Företag Hedin Multibrand & British Car

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